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HSBC Macau Management Associate Programme

The HSBC Macau Management Associate Programme has been designed to offer a comprehensive foundation on which to build a successful banking career. Working across a variety of divisions and specialties, you will learn what it really takes to succeed in a number of banking sectors and decide which of our broad selection of business areas is best suited to your talent.

Programme Structure

The programme will give you the opportunity to gain experience in a number of key business areas. See the table below for an outline of the various divisional exposures covered by the programme.

Placement Divisional Exposure

Retail Banking & Wealth Management
(9-12 months)

Retail Banking and Wealth Management (RBWM) provides individual customers with services ranging from saving and current accounts to mortgages, personal loans and other financial services.

Placement in RBWM teams will allow you to acquire the skills and knowledge necessary for providing effective and efficient branch services and operations, knowledge on credit card business management, phone banking services, project management and the like.

Commercial Banking
(9-12 months)

Commercial Banking (CMB) is at the core of the HSBC business, serving client businesses that range from large corporations to local start-ups in a variety of industry sectors.

Placement in Commercial Banking teams will equip you with credit lending and relationship management skills that are essential for overseeing a portfolio of corporate customers. You will also acquire knowledge on trade and receivables finance by working with relationship managers to identify and develop solutions that meet customer business objectives and future needs.

Project Placement
(3-6 months)

To cultivate knowledge and experience of a range of business areas and management techniques, Management Associates will be assigned to work on various projects or teams according to business needs and individual career aspirations.

Additional Training
(3 months)

Management Associates will participate in a range of learning activities and development projects of varying length.


Development Programmes

Over the course of the programme, Management Associates will also have the opportunity to participate in HSBC's renowned international and regional development programmes:

Group Graduate Development Programme (GGDP)
A highly experiential intensive learning journey designed for talented Graduate Trainees. It lays the foundation for an international career within the HSBC Group by providing intensive exposure to working within a multicultural environment.

Regional Graduate Development Programme (RGDP)
The RGDP is a unique experience for Graduate Trainees who are determined to ensure a broad mix of business and geographic representation. It plays an important role in "Joining Up" trainees from a variety of business areas across the region.

Programme Support

At HSBC Macau, we take pride in the level of support we are able to offer to Management Associates. We are investing in your development, so it makes sense to make sure you are able to make the most of what the programme offers. During your time as a Management Associate you will have regular access to the following support structures:

Mentoring System
A senior manager will act as a personal mentor for the duration of the programme, providing coaching and guidance as they help the Management Associate team to maximise their career potential.

Buddy Support
Management Associates will be paired with a colleague who has experienced similar development programmes previously and who will be able to share experiences, offer guidance and help with settling into working environments.

Programme Requirements

To be considered for a place on the Management Associate Programme, you should meet at least the following criteria:

  • University degree in a relevant discipline, with a GPA of 3.2 or above
  • Up to three years' working experience
  • Well-developed communication skills in both English and Chinese
  • Have the legal right to work in Macau

Application Details

To apply for a position on the Management Associate Programme, please send your full resume, contact details and expected salary to

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Service Delivery

Payment Processing Clerk

In this role, you will:

  • Present and receive local clearing cheques at the Clearing House
  • Process Inward & Outward Demand Draft, Clean Cheques Purchase/Collection, clearing as well as capturing the relevant documents through HUB system
  • Handle TT, autopay and security payment transactions if any ad hoc requests
  • Process HSBCnet payment instructions
  • Prepare telex advice/correspondence for inward and outward clean cheques
  • Monitor monthly balancing and assist Finance in account reconciliation
  • Provide administrative support to the team, such as scanning documents to GZC and filing.

The Candidate should:

  • Possess good command of English/Mandarin
  • Possess basic PC skills in word and excel
  • Be able to work under pressure

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Compliance Department

Anti Money Laundering Officer

In this role, you will:

  • take pro-active and innovative approach to manage risks and comply with the Group Standards Manual and the Compliance Officers' Handbook;
  • form preliminary views on alerts generated by compliance related systems and assist in collecting customer / transaction information in order to determine whether it should be reported as a suspicious transaction;
  • assist in the implementation (including UAT) for various system developments related to Compliance / regulatory requirements to achieve common goals and deliverables;
  • work with individuals across functions and operate effectively in a highly matrix role on a country basis;
  • focus on delivering customer–driven solutions for internal customer enquiry on transaction / account opening queries;
  • perform monitoring work as generated by various computer / manual reports and escalated genuine hits or suspicious transactions / items to Anti-Money Laundering Manager / Money Laundering Control Officer.

To be successful in this role, you should meet the following requirements:

  • Degree holder in law, accounting or risk management discipline
  • Minimum of 2 years banking or equivalent experience is preferred
  • Working knowledge of various analytical roles is advantageous
  • Strong communication and interpersonal skills

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Monitoring Lead, Compliance

In this role, you will:

Reporting into Head of Regulatory Compliance (RC) and Head of Financial Crime Compliance (FCC), the role holder will be expected to:

  • Test the adequacy of controls in place within the business and to identify potential and actual breaches;
  • Escalate regulatory breaches to business and FCC/RC compliance Senior Management in order that appropriate action can be undertaken to rectify;
  • Manage the Compliance Risk Assessment process across different business lines on an ongoing basis and obtain business sign-off;
  • Oversee production and issue Monitoring Reports and MI to both Business and Senior Management;
  • Manage the production, delivery and completion of compliance monitoring plans to include continuous, periodic and themed reviews;
  • Develop and maintain a collaborative working relationship with Heads of RC/FCC Compliance and key business stakeholders whilst ensuring independence of the monitoring function;

To be successful in this role, you should meet the following requirements:

  • Significant compliance or possibly relevant audit / risk experience covering a wide range of business areas;
  • Knowledge of key current regulatory change initiatives and their impacts on the businesses;
  • An excellent understanding of the regulatory environment and expectations, interpretation rules and guidance together with and other relevant regulations, codes and HSBC Group Standards;
  • Strong interpersonal skills with the ability to communicate effectively with both Compliance and Business Senior Management;
  • Ability to support decisions with sound reasoning. Ability to clearly articulate business and regulatory implications of analysis and findings;
  • Highly motivated self-starter with proven ability to work collaboratively within teams and to deliver on time;
  • Proficient in written / spoken English and Chinese;

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Procurement Manager

In this role, you will:

  • handle day to day procurement activities;
  • manage suppliers according to Vendor Risk Management guideline and group policy;
  • promote the application of BuySmart to all suppliers;
  • achieve both Procurement and Sustainable Saving targets;
  • ensure full Procurement Engagement/Penetration Rate within all internal parties;
  • work with business partners for cost saving or workflow streamline initiatives;
  • work with regional counterparts on regional or global procurement contracts;
  • control cost of spending within plan;

To be successful in this role, you should meet the following requirements:

  • university graduate;
  • relevant working experience in procurement field is preferred;
  • experienced in managing contractual documents;
  • good command of both Chinese and English writing skill;
  • strong interpersonal skill with solid base of social network;
  • good bargaining and negotiating skills in dealing with suppliers;
  • independent with strong organizing capability;

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Global Banking and Markets

Associate Director – Global Markets

In this role, you will:

  • Process all payments to 3rd party vendors / intercompany and ensure the transactions are correct and following the credit term
  • Ensure no delay of payment to 3rd party vendors / intercompany
  • Prepare and process monthly accrual and entry reversal in the beginning of the following month
  • Prepare monthly accounts reconciliation and report any operation losses in a timely manner
  • Handle travel booking for bank staff
  • Monitor and sample checking for staff reimbursement on BuySmart e-Expense operation
  • Handle fixed assets reconciliation and prepare fixed assets addition and disposal report
  • Maintain all expenses MI in an organized and systematic approach for functional reporting and for business partner analysis

To be successful in this role, you should meet the following requirements:

  • University graduate preferably with accounting discipline or possess fundamental accounting principle knowledge
  • At least 3 years work experience in bank industry and familiar with back office operations
  • Experience in handling 3rd party payments and settlement instructions
  • Knowledge in managing HUB and BuySmart functions

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Analyst, FX and Sales

In this role, you will:

  • Conducting Foreign Exchange transactions directly with customers; handling phone calls on FX rate quotation and relevant enquiries; covering foreign exchange deals through electronic media
  • Monitoring Foreign Exchange positions, such as consolidating FX transactions from various departments and squaring in the market
  • Pricing simple options and structured products
  • Joining customer visit / call to promote Global Markets products
  • Conducting customer’s suitability check
  • Reinforcing customer relationship so as to increase market share / pentration

To be successful in this role, you should meet the following requirements:

  • Have basic banking product knowledge
  • Able to work under pressure
  • Possess strong analytical skills
  • Have good communication skills
  • Knowledge in the financial markets is an advantage

Application Details

To apply for a position, please send your full resume, contact details and expected salary to