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Personal Banking

General Banking Tariff


Account Opening

‧ Personal Sole Account Signature Card
‧ Personal Sole Account Opening Form
‧ Personal Joint Account Signature Card
‧ Personal Joint Account Opening Form
‧ Supplementary Information for Personal Account Opening
‧ General Terms & Conditions


Banking Services

‧ Cheque Book Application
‧ Cashier’s Order Application Form
‧ Telegraphic Transfer/local InterBank Funds Transfer/Demand Draft Application Form
‧ Telegraphic Transfer/Outward Local InterBank Funds Transfer Enquiry Form
‧ Change of Address and/ or Personal Data Instructions Form
‧ Standing Instruction Form
‧ Personal Phonebanking Service Form
‧ Personal Internet Banking Register Transfer Accounts - Limit Increase & Maintenance Request Form
‧ Internet Banking Maintenance Cancellation Request Form


Mortgage Service

‧ Home Mortgage Application Form


Card Services

‧ Credit Card Application Form
‧ ATM Card Enrolment Form
‧ ATM Card Security Measure Services Request Form
‧ Rewards Redemption Form 
Mileage Program Enrollment Form
‧ Mileage Program Reward Points Transfer Form
‧ Credit Card Cardholder Agreement (bilingual version)
‧ Information on your Credit Card (bilingual version)
‧ Terms & Conditions for Using the Services of the 'Credit Cards Customer Service Hotline' (bilingual version)


General Insurance Service

‧ TravelSurance Application Form
‧ HomeSurance Application Form
‧ AccidentSurance Application Form
‧ HospitalSurance Application Form
‧ FirstCare Application Form
‧ Personal Information Collection Statement


Other Services

‧ Share With Us
‧ Investment Service Terms and Conditions
Unit Trusts Service Terms and Conditions
Special Terms on Bonds/CD Order
Securities - Sale Order Terms and Conditions

 


Commercial Banking

Banking Account
‧ Account Opening Checklist - Limited Company Established in Macau
‧ Account Opening Checklist - Limited Company Established in Hong Kong
‧ Account Opening Checklist - Limited Company Established Overseas
‧ Account Opening Checklist - Sole Proprietorship Established in Macau
‧ Account Opening Checklist - Sole Proprietorship Established Overseas
‧ Account Opening Checklist - Society, Club or Association Established in Macau
‧ Account Opening Checklist - Partnership for Auditor's Firm/ Accountancy Firm Established in Macau
General Terms and Conditons (For Business Account Holders)
Sample of Certificate of Incumbency (COI) plus Certification Letter from a certified public accountant/lawyer of an EU/FATE member jurisdiction
Sample of Director Declaration (DD) plus Certification Letter from a certified public accountant/lawyer of an EU/FATE member jurisdiction
Business Account Opening Form
FATCA Declaration for Active Non-Financial Foreign Entities
FATCA Declaration for Non Profit Organisations
FATCA FAQ English Version
RMB Services Application Form
RMB Savings Account Rules
‧ Mandate for Accounts of a Society, Club or Association
‧ Mandate for Account of Limited Company Incorporated Overseas
‧ Mandate for Account of Limited Company Incorporated in Macau
‧ Mandate for Accounts of Sole Proprietorship
‧ Business Account Signature Card
‧ Term Deposit Placement Form

Banking Channels
‧ Business PhoneBanking Application Form
‧ Business PhoneBanking Amendment/ Cancellation Request Form
‧ Business Authorised PhoneBanking Service User Instructions Request Form
‧ Terms and Conditions on Phonebanking Services
Business PhoneBanking Service User Guide

Global Trade and Receivable Finance
Importing
‧ Application For Irrevocable Documentary Credit (DC)
‧ Back to Back Documentary Credit
‧ Application For Amendment to Documentary Credit (DC)
‧ Application For Irrevocable Standby Documentary Credit (DC) - UCP600
‧ Application For Irrevocable Standby Documentary Credit (DC) - ISP98
‧ Instructions for Transfer of Credit (In Its Entirety)
‧ Instructions for Partial Transfer of Credit (Without Substitution of Invoices)
‧ Instructions for Partial Transfer of Credit (With Substitution of Invoices)
‧ Power of Attorney (for opening a Back-to-Back Documentary Credit)
‧ Shipping Guarantee - Application for Goods Release
Application for Amendment to Transferred DC

Import Finance
‧ Application for Import Loan

Exporting
‧ Export Trade Collection/Negotiation Instructions
‧ Bill of Exchange (Draft)
‧ Instant@dvice Application Form

Export Finance
‧ Packing Credit Facility Application Form
‧ Manufacturing Advances Facility Application Form
‧ Letter of Indemnity (for negotiation of discrepant export bills)
‧ Open Account Collection Order (OA/CEL)

General Forms
Cheque Book Application
Release of Cheque Book
‧ Request for Bank Reference Letter
‧ Application for AutoPay Services
‧ Cashier’s Order Application Form
Standing Instruction
Time Deposit Disposal Instruction
Telegraphic Transfer/Local Interbank Funds Transfer/Demand Draft Application Form
Autopay For Utility Bills
Change of Address and/ or Personal Data Instructions Form
Board Minutes (specimen)