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Insurance

All-in-one protection provides you with peace of mind

Limited time offer - up to 20% off for TravelSurance

Apply for TravelSurance on or before 31 December 2025 to enjoy 20% off for Single Trip TravelSurance, 5% off your first year's premium for MultiTrip TravelSurance, and 5% off for the first year's premium for China Medical Card (for multi-trip only).
Terms & Conditions (PDF) apply.

TravelSurance

Make sure you're covered by travel insurance before you travel. Travel Insurance plan provides you with protection abroad, so that you can enjoy worry-free holidays knowing that you are covered.
  • Coverage for accidental injuries, medical and hospital expenses, lost baggage and cash, personal liabilities, delayed flights and stolen belongings
  • Free insurance extension of up to 10 days for unexpected travel delay
  • No additional premiums for sporting activities such as bungee jumping, hang-gliding, parachuting, gliding, rafting, speed-boating, jet-skiing, skiing, trekking, scuba-diving, mountaineering and rock-climbing
  • MultiTrip covers trips made during the year. No Need to re-apply every time you travel

Important information:

Product Brochure_TravelSurance
 

Policy Wording_TravelSurance

Home Plus Protection Package

Whether you are a homeowner or a tenant, your home can be vulnerable to varying risks – from burglary to fire to typhoon or even personal liabilities. Our home insurance products provide the protection you need for your home in case the unexpected occurs.
  • All-round protection for your Home Contents, from those contained in your home to those in your bank's safe deposit box or during transit to your new home
  • Comprehensive and flexible optional covers to suit your needs, including Personal Valuables and Personal Liability
  • Additional cover for your temporary accommodation as result of an accident
  • Worry free from the liability and legal costs for defending a claim arising from your home

Important information:

Product Brochure - Home Plus Protection Package

 

Policy Wording - Home Plus Protection Package

 

Frequently Asked Questions

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AccidentSurance

Accidents could happen to you any time, anywhere. AccidentSurance is here for your security and protection against the financial strain that an accident can bring.
  • No medical examination required
  • Flexible plan with two choices to suit your needs and budget
  • Additional benefit of in-patient or out-patient medical expenses
  • 30% cash refund of your paid premiums if you do not make a claim for five consecutive years

Important information:

Product Brochure_AccidentSurance
 

Policy Wording_AccidentSurance

Make a claim

Submit the claim form to your nearest HSBC Macau Branch or QBE Hongkong & Shanghai Insurance limited - Macau Branch ('QBE Macau'). Contact QBE Macau at +853 2832 3909 during service hours for more information.

General insurance forms and documents

Need more advice?

By phone

Contact QBE Macau at

+853 2832 3909

Explore ways to contact us.

At an HSBC branch

Find the nearest HSBC Macau branch

Branch finder

Disclaimer 

The general insurance policies are underwritten by QBE Hongkong & Shanghai Insurance Limited- Macau Branch ("QBE Macau"), which is authorised and regulated by the Autoridade Monetaria de Macau ("AMCM") to carry on general insurance business in Macau. QBE Macau is part of QBE Insurance Group. QBE Macau will be responsible for providing your insurance cover and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited, Macau Branch ('HSBC') is registered in accordance with the AMCM's stipulations as an insurance agent in the Macau SAR. General insurance plans are products of QBE Macau but not HSBC. For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into dispute process with you. On the other hand, for any disputes over the terms and conditions of your policy, QBE Macau will resolve with you directly.

TravelSurance, Home Plus Protection Package and AccidentSurance Plan are underwritten by QBE Hongkong & Shanghai Insurance Limited- Macau Branch ("QBE Macau") and distributed by The Hongkong and Shanghai Banking Corporation Limited Macau Branch ("HSBC").

QBE Macau is authorized and regulated by the Autoridade Monetaria de Macau ("AMCM") to carry on general insurance business in the Macau SAR. QBE Macau is part of QBE Insurance Group.

HSBC is registered with AMCM as an insurance agent in the Macau SAR.

The information shown above is intended as a general summary for your reference only. Please refer to the policy provisions for the detailed terms and conditions.

The premium rate and age groups are not guaranteed. The premium payable upon annual renewal and the terms of any renewal may not be the same as the expiring policy and will be determined by QBE Hongkong & Shanghai Insurance Limited- Macau Branch.

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