Warning - Criminals are using the COVID-19 pandemic to obtain personal information including account numbers and passwords, or manipulate people into making payments to fraudulent organisations that appear to be legitimate. These scams may involve a variety of communication channels, including emails, phone calls, letters, text messages, social media and faxes. Remember – We will never ask you for any PINs or Passwords.

We recognise the impact of Coronavirus and we’re doing everything we can to help. During this critical period, we have adopted service adjustments for our branches and ATM outlets. Please visit HSBC Important Notices for our latest service information.