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Warning: Criminals are using the COVID-19 pandemic to obtain personal information including account numbers and passwords, or manipulate people into making payments to fraudulent organizations that appear to be legitimate. These scams may involve a variety of communication channels, including emails, phone calls, letters, text messages, social media and faxes. Remember – We will never ask you for any PINs or Passwords.
1. Due to system maintenance, certain composites statements dated 22 JAN 2021 – 03 FEB 2021 cannot be delivered by post or via e-statement at the moment. These statements will be delivered by 28 FEB 2021. We apologize for the inconvenience caused.
You can access your transactions via mobile banking, online banking and phone banking, or visit any HSBC Macau branch. For enquiry, please contact us at +853 8599 2888 (Monday - Sunday, 9am - 11pm).
2. If your existing cheque book is non-QR coded, please visit our branch to order a new QR code cheque book. For more information, please refer to important notices.