Forms and Documents | Help

^*You may be subject to a different version of the General Terms and Conditions if you have not consented to the terms herein, please click here (PDF) to access such different version.

Telegraphic Transfer/Local InterBank Funds Transfer Application (PDF) this will download a smart-form for Telegraphic Transfer/Local InterBank Funds Transfer Application Download link

Telegraphic Transfer/Local InterBank Funds Transfer (Smartform Completion Guide) (PDF) this will download the PDF for telegraphic transfer or local inter-bank funds transfer application Download link

Telegraphic Transfer/Outward Local InterBank Funds Transfer Enquiry Form (PDF) this will download a PDF for telegraphic transfer or outward local interbank funds transfer enquiry Download link

Standing Instruction Form based on date (PDF) this will download a PDF for standing instruction form based on date Download link

Standing Instruction Form based on balance (PDF) this will download a PDF for standing instruction form based on balance Download link

Direct Debit Authorisation – Set Up/ Amendment/ Cancellation Request Form (For Utility Bills) (PDF) this will download a application for Autopay service Download link

Direct Debit Authorisation - Change of Account Number Request Form (PDF) this will download a application for Autopay service Download link

Phone Banking and Online Banking Service Form (PDF) Download link

Personal Internet Banking Terms and Conditions (PDF) Download link

Letter of Consent for Personal Credit Report(PDF) Download link

Credit Card Application Form (PDF)* this will download a PDF for credit card application form Download link

*If you cannot access the form via browser, please download the form and open it with Adobe Reader.

Request For Credit Limit Adjustment Form - Effective date as of 1 January 2023 (PDF) this will download a PDF for requesting credit limit adjustment form Download link

Important Information (PDF) to read the eWelcome Pack Download link

Credit Card Cardholder Agreement (PDF)* this will download a PDF for credit card cardholder agreement Download link

Rewards Programme Redemption Form (PDF) Download link

Mileage Programme Reward Points Transfer Form (PDF) this will download a PDF for Mileage programme reward points transfer application Download link

Mileage Program Enrollment Form (PDF) this will download a PDF for Mileage program enrollment Download link

Interest-free Instalment Terms and Conditions (PDF) this will download a pdf of interest-free instalment terms and conditions Download link

Information on your Credit Card (PDF) this will download a PDF about your credit card information Download link

Key Fact Statement (PDF) Download link

Rewards Programme Terms and Conditions (PDF) this will download a PDF about rewards programme terms and conditions Download link

Terms & Conditions for Using the Services of the 'Credit Cards Customer Service Hotline' (bilingual version) (PDF) this will download a PDF of terms and condition for using the services of the 'credit cards customer service hotline' Download link

Frequently asked questions (FAQs) – Visa/ Mastercard contactless payment function (PDF) this will download a PDF of Visa or Mastercard contactless payment function frequently asked questions Download link

^*You may be subject to a different version of the Credit Card Cardholder Agreement if you have not consented to the terms herein, please click here (PDF) to access such different version.

ATM Card Services Request Form (PDF) this will download a PDF for credit card services request form Download link

ATM Card Terms and Conditions (PDF) this will download the PDF for ATM Card terms and conditions Download link

ATM Card Enrolment Form (PDF) this will download a PDF for ATM card enrollment form Download link

ATM Security Measure Services Request Form (PDF) this will download a PDF for ATM Security Measure Services Request Form Download link

Home Mortgage Application Form (PDF) this will download a PDF for application form Download link

Mortgage Loan Account Instructions Form (PDF) this will download a PDF for instructions form Download link

Personal Information Collection Statement (PDF) this will open a new page for personal information collection statement Download link

HSBC Life Macau Retirement Scheme Investment Performance Report

Q3, 2022 (PDF) Download link

Q2, 2022 (PDF) Download link

Q1, 2022 (PDF) Download link

Q4, 2021 (PDF) Download link

Q3, 2021 (PDF) Download link

Q2, 2021 (PDF) Download link

Q1, 2021 (PDF) Download link

Q4, 2020 (PDF) Download link

The above Investment Performance Reports are archived to provide historical information and are for reference only.

HSBC Life (International) Limited, Macau Branch currently does not manage any open pension funds in Macao SAR since 1 Dec 2022, and obtained approval from Monetary Authority of Macao to terminate HSBC Life Macau Retirement scheme on 29 Dec 2022.

Q1, 2022 (PDF) Download link

Q4, 2021 (PDF) Download link

Q3, 2021 (PDF) Download link

Q2, 2021 (PDF) Download link

Q1, 2021 (PDF) Download link

Q4, 2020 (PDF) Download link

The above Investment Performance Reports are archived to provide historical information and are for reference only.

HSBC Life (International) Limited, Macau Branch ('HSBC Life') is the issuer, and management company of the open pension funds in HSBC Life Macau Retirement Scheme, and is managed in accordance with the management regulations approved by the Monetary Authority of Macao.