How secure message can help you
You can access the below services via the Secure Message platform:
- Open New Time Deposit
- Update Time Deposit Maturity Instruction
- Select Account
- Update Personal Details
- eStatement and eAdvice Request
- Change Internet Banking Limit
- Maintain Future Transfer
- Maintain Payee List
- Open New account
- Request Replacement PIN
How to send a secure message
Send us a secure message in four simple steps.
Frequently asked questions
Why does secure message show up after I click on some of the services on online banking?
Are the changes temporary?
How long does it take to respond to my secure message?
Can I ask questions or share my feedback through secure message?
Where can I check if I get a new secure messages?
Need more support?
Listening to what you have to say about services matters to us. Apart from using the Secure Message platform, you may call our Personal Services Hotline or visit the nearest HSBC Macau branch.